About SERVPRO of Kelowna

Troy M. Kraft

Owners of SERVPRO of Kelowna

I spent most of my childhood surrounded by building supplies and drying equipment as restoration has been in the family for two generations. I learned the trade at an early age but left on my own path as many of us do. My passion was aimed at Leadership and Management. Over a decade later, after experiencing our own water damage and how it was managed, I knew I could do better. Actually, I knew I could do a lot better.  I searched for many months to find a restoration franchise that shared the same values that I have, a company that put people and customer’s needs first and a company invested in the community.  I found this with SERVPRO, a company that has been in the water restoration business since 1967, has locations across North America, and continues to uphold the values it started with.

With an established restoration company behind me, I am now building a team that consists of top quality people experienced in water and fire restoration that focus on service first.

Customer’s deserve support and a company that follows through when they are suffering a loss that is related to one of their biggest investments.  This is what you can expect from SERVPRO of Kelowna.  We care!

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • WRT - Water Damage Restoration Technician


  • BCAA
  • Better Business Bureau
  • Lake Country Chamber of Commerce
  • Lake Okanagan Insurance Society

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